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FAQs

Can guests re-enter with same day tickets or do they have to re-purchase?

The admission ticket is for one time use only. Should guests wish to re-enter the Museum after exit, they would need to purchase a new ticket.


Am I able to pay by Credit Card/debit card at Mother’s Wax Museum ticketing counter?

We accept Credit/Debit Cards. (except American Express ).


What kind of currency do you accept at Mother’s Wax Museum ticketing counter?

We accept Indian rupees only.


What is the validity of the tickets that are purchased online?

The validity of the tickets is for the date mentioned on the ticket unless specified otherwise. Expired tickets will not be accepted and cannot be extended or refunded.


For refund/change of date matters:

No refunds/exchanges permitted.


Am I allowed to eat/drink within the Museum?

No. Guests are not permitted to eat/drink within the Museum and including baby food.


Will there be planned guided tours?

No, we do not have guided tours as our Museum is self-guiding. Guest is welcome to wander around our Museum at their own pace.


Am I allowed to touch the figures?

No. Touching of figure is strictly prohibited in Mother’s Wax Museum; however you may stand close with celebrities, icons and historical leaders in a fully interactive experience with a safe distance


Is the Museum wheelchair friendly?

Yes, our Museum is wheelchair friendly.


Can I take a pushchair or pram inside the attraction?

Yes, baby pram is allowed in the Museum.


What is the Entry Fee?

250/- per person, (Children below 3 years are free)


Is the Museum opens on Sunday and Holidays?

Yes, from 12:00 noon to 7:30 p.m. every day (except Monday)


Is today museum open? What is the timing?

Yes, from 12:00 noon to 7:30 p.m. every day (except Monday)


Where is the museum located?

The museum located at New Town, Kolkata. Opposite of Eco Park gate no. 2.


Is there any parking area to park my car?

Yes, fee parking is available at in front of the museum.


Is there any Cafe or Restaurant facility?

Yes, Cafe and Restaurant facility are available at 6 th floor of the museum.


Outside foods are allowed at the Cafe?

No, outside foods are not allowed at the Cafe.


Can I keep my luggage in the museum?

Yes, official luggage keeping counter is available at the museum.


Can I purchase something from the museum?

Yes, wide ranges of different products are available at souvenir counter of the museum.


Is there any discount for school trip?

Yes, for details contact the Manager, Mother’s Wax Museum (033-2324-7243) or mail to manager@motherswaxmuseum.in


Is there any group discount?

Yes, for details contact the Manager, Mother’s Wax Museum (033-2324-7243) or mail to manager@motherswaxmuseum.in